We guarantee the quality of our products. You must inspect the products and notify us promptly of any dissatisfaction with your order. We will promptly and fully refund the cost of any products if one of the criteria set out below applies to the product/s delivered to you:
  • The products are not what you ordered;
  • The products are damages or defective;
  • The delivery is of an incorrect quantity; or
  • If you do not receive the products ordered (other than as a result of your providing incorrect delivery address details)
We reserve the right to make any refund due to you in whatever way we choose. Please see our terms and conditions for further information.